By placing an order with us, you are agreeing to the following terms and conditions:

🔁 No Refunds or Exchanges

Due to the custom nature of our products and the cost of high-quality materials, we do not offer refunds, returns, or exchanges for change of mind. Please read product descriptions carefully, including size and customization details, before placing your order.

⚠️ Important Notes on Materials

Please be aware that gold, silver, and black acrylics are particularly delicate and may develop minor scratches during shipping. This is not considered a defect.

📦 Shipping Information

All items are shipped via USPS Priority Mail or UPS. We are not responsible for:

If your item arrives damaged, please contact us within 1 business day of delivery with clear photos so we can assist with a shipping claim.

📬 Custom Orders

Personalized items are non-refundable and non-returnable. However, your satisfaction is important to us. If there’s an issue with your order, please reach out within 1 business day of delivery, and we’ll do our best to help.